Fibre Fusion freights felting supplies worldwide. Freight costs are included in the customer's invoice.  All parcels are fully insured unless the customer specifically requests goods not be insured. 

Goods are often vacuum packed for economic value and sustainable practise.  Open your parcel carefully as your goods might be busting to jump out! This compression  may cause some creasing of  labels or Felbi wool batts but they recover well  when left to resume their shape on  a shelf for a few days. In the shorter term Felbi needle felt can be ironed on a mild wool setting to remove creases.

In Australia allow one week to receive your parcel.  Most  parcels are sent Express Post because it works out cheapest for the customer.  In Victoria only, you also have the option of standard Australia Post .

For all countries excluding Australia most goods are sent via Australia Post's Express Post International.    Allow three weeks to receive your parcel.  Smaller items may be sent air mail.  Please feel free to email us with any queires or requests regarding customs classifications or requirements as the importing of goods into any country is ultimately the responsibility of the customer.